T h e   B r i d g e   D a h a b

Privacy Policy

We understand that your privacy and the security of your personal information is extremely important and will do our utmost to protect your privacy. This privacy notice lets you know what happens to any personal data that you give to us, or any that we may collect from or about you through our website at www.thebridgedahabhotel.com

THE BRIDGE DAHAB HOTEL
MASBAT, DAHAB
WWW.THEBRIDGEDAHAB.COM

The Bridge Dahab Hotel is committed to protecting your privacy and maintaining the security of any personal information received from you.

Personal information means information about you that is personally identifiable like your name, address, e-mail address or phone number, and that is not otherwise publicly available and is not part of your work identification. It also includes information on guest preferences and usage, when such information is supplied to or recorded by The Bridge Dahab Hotel in the course of transacting business with an individual.

Just as our business changes, this Policy may also change. To assist you, this Policy has an effective date set out at the end of this document.

THE INFORMATION WE COLLECT

We do not require your personal information to use the Site. We do not collect sensitive information (also known as special categories of information) about anyone using the site except when you specifically knowingly provide it and have consented to this.

How you may provide us your personal information:

  1. By making a reservation
  2. By registering with The Bridge Dahab Hotel newsletter
  3. By our contact forms
  4. By visiting our website through cookies and similar technologies

Below we will outline the type of information normally collected in each of these circumstances, the reasons for doing so, how we will use it and store it.

RESERVATIONS & BOOKINGS

When making a reservation or using The Bridge Dahab Hotel diving services it is necessary to have information in order to identify you, contact you and to process your purchase and requests. This information usually includes your name, address, phone number, e-mail address, credit card number and expiration date. It may also include your preferences regarding our services such as type of room, type of bed, and the diving activity you will like to engage.

From time to time, we offer packages or other services that involve third parties. If you are partaking of such a package or service, your personal information will be shared with that third party to the extent necessary to provide that service and process the purchase or request.

NEWSLETTER

To sign up for this service we require you to provide us with your e-mail address and name. We will send you emails to inform you about exclusive promotions, offers and events.

You may unsubscribe at any time using the link provided on every e-mail message and you will no longer receive e-mail offers and promotions. You may at any time in the future opt-in to receive e-mail offers.

Our newsletter is administered through Mailchimp. For more information about MailChimp privacy policy please visit https://mailchimp.com/legal/privacy/

CONTACT FORMS

They generate an email to us and gives you the option to give your email address. This means we will collect the email address and name associated with the chosen email address, which we commit to delete once we have processed the request or inquiry.

We will also collect any personal information volunteered to us when we are contacted, this will also be deleted once we have processed the request or inquiry.

COOKIES

We do collect some information from cookies and similar tracking technologies which allows us to understand how you arrive on our websites and use and navigate round it. This information is used to help us improve the site.

For more information about cookies on our website and how to manage and opt out from cookies, please visit our Cookie Policy.

We also store some usage information in Google Analytics.

The Google Analytics tools are designed to collect only non-personal information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. 
For information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/.

ANALYTICS

We also store some usage information in Google Analytics.

The Google Analytics tools are designed to collect only non-personal information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control. 
For information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/.

You can prevent your data from being used by Google Analytics by blocking your browser with the Google Analytics opt-out browser add-on

GOOGLE WEB FONTS

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/

WHY WE COLLECT PERSONAL INFORMATION

  1. To establish and maintain a responsible commercial relationship with you and to provide ongoing service.
  2. To understand your needs and preferences. We maintain a record of the products and services you receive from us and we may ask for additional information so that we can serve you better. For example, we may record your preference for type of room.
  3. To develop, enhance, market or provide products and services. For example, we look at our guests’ use of our services so that we can better understand how to improve our services.
  4. To manage and develop our business and operations. For example we analyze guest patterns of usage of our hotel and services to help us manage them efficiently and plan for future growth.
  5. To meet legal and regulatory requirements.

WHEN DO WE DISCLOSE PERSONAL INFORMATION

We disclose personal information only in these limited circumstances:

  1. We may disclose a guest’s personal information to a person who, in the reasonable judgment of The Bridge Dahab Hotel, is seeking the information as an agent of the guest – for example, a travel agent who is booking a reservation on behalf of the guest.
  2. Personal information will be shared with a third party involved in supplying the guest with the services they have purchased to the extent necessary to effect the supply and the processing of the transaction.
  3. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

OUR PRINCIPLES

  1. The Bridge Dahab Hotel will not collect, use or disclose your personal information for any other purpose than those identified above, except with your consent.
  2. The Bridge Dahab Hotel will protect your personal information with appropriate security safeguards.
  3. The Bridge Dahab Hotel will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties.
  4. The Bridge Dahab Hotel will strive to keep your personal information as accurate and up to date as is necessary for the purposes identified above.
  5. The Bridge Dahab Hotel will honour your request to access your personal information in as timely fashion as is reasonably possible.

You are always free to refuse to provide personal information to us.

You may also withdraw your consent with respect to the use of your personal information for marketing purposes at any time, subject to legal or contractual restrictions and reasonable notice, by e-mailing us reservations@thebridgedahab.com, using ‘Unsubscribe’ as the subject line, and providing us sufficient personal identifiers so we can act effectively on your request.

However, in either case, this may limit our ability to serve you.

If you have questions or concerns about our privacy practices or wish to make a request in respect of your personal information please contact our reservations@thebridgedahab.com

YOUR RIGHTS

You are always free to refuse to provide personal information to us. You also have a number of rights with respect to your personal information which are:

  • Correcting your Information: You are entitled to have your personal information updated to ensure it is up-to-date and accurate.
  • Withdrawing Consent: You have the right to withdraw your consent to any processing that is currently being done under your consent, e.g. newsletter.
  • Obtaining a copy of your Information: You are entitled to receive a copy of the personal information we hold about you.
  • Deleting your information: You can request that we delete personal information in certain circumstances and as long as we are not obliged by law to keep the record any longer

You can action any of these rights by contacting us by email to reservations@thebridgedahab.com.

SECURITY

The security and confidentiality of your information is extremely important to us. The internet is not a secure medium. However we take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

Our site is hosted in a secure environment and all the information you provide to us is stored on secure servers.

SSL OR TLS ENCRYPTION

We use https to transmit data securely over the Internet. Through the use of TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data. You can recognize the use of this data transmission security by the small lock symbol in the upper left corner of the browser and the use of the https schema as part of our Internet address.

PERSONAL DATA YOU GIVE US ABOUT OTHERS

If you make a reservation on behalf of someone else. Please, only provide us with information about other individual if you have the permission to do so. It’s your responsibility to ensure that the other individual is aware that you have done so and that he/she accepted that we may use their personal information as outlined in this privacy policy.

Our website may contain links to other websites belonging to third parties which are not covered by this privacy policy. If you want to click through to a third-party website, please make sure that you read the privacy policy for that website.

CONTACT

THE BRIDGE DAHAB HOTEL
MAIL: reservations@thebridgedahab.com
PHONE: +20 693 641 929

We last updated our Privacy Policy on 21 April 2021.